Who is iqor canada

Very good working environments with helpful supervisors. Some of the employees tend to get in arguments, but overall a very good company. Sometimes management can seem overloaded and lack of complete control can be felt, but I personally think each agent should bare in mind client expectations. Pros Very Helpful. Cons Incredible client expectations. Great place to start as an agent. While the wage starts low and the benefits are not great, the work place is full of great staff.

Pros Job mobility. I was one of the few selected to train some agents in Trinidad on an all expense paid business trips. During the off peak times it was amazing.

All that free time comes at a price because during ramp periods it gets extremely challenging, plus side is that Overtime was offered.

Breaks are paid for. With all the normal problems i. Pros Pretty flexible hours if you've been there long enough. Cons Job security is dependant on the client, and whether it is on or off-season. Yes There are 2 helpful reviews 2 No There are 1 unhelpful reviews 1. IQOR is a great place to work at. We are working here as a family where we earn and deliver respect for every one. Our seniors shows responsibility and teach us very respectfully. Yes No There are 3 unhelpful reviews 3. The pay is great and if you can deal with the constantly being on the phone and getting paid 15 bucks and hour thats for you.

Pros good pay. Cons long hours. Yes There are 1 helpful reviews 1 No There are 2 unhelpful reviews 2. IQOR is awesome. The work environment is amazing. People are friendly. Just an overall lovely place to be. So much to learn and so much opportunity to flourish. Very fast pace. Awesome customers. A place that donates and fundraises. IQOR is just awesome. Pros overtime available. Cons overtime sometimes not optional. Yes There are 1 helpful reviews 1 No There are 3 unhelpful reviews 3.

Yes There are 8 helpful reviews 8 No. Good Work Culture and great support from peers and manager. Leaned a lot , working as a collection agent. There are options for career advancements withing the company. Yes There are 2 helpful reviews 2 No There are 3 unhelpful reviews 3. Claimed Profile. Go completely virtual or blend onsite and remote agents.

From c-level engagement to our devoted CX transformation and data-scientist sidekicks, we engage from all corners of iQor to provide a deeper, more consultative partnership. Process-driven outcomes deliver the same, consistent performance excellence no matter from where we service your customers or unique business needs. From 15 agents in Florida to 1, in the Philippines, no surprises. Continuously perfected by our data detectives, we apply speech analytics solutions to take your customer experiences further, faster.

Understand customer sentiment more deeply, apply focused, measurable results and watch customer relationships grow. We like to use our technology wisely. Everything we integrate into the CX environment, including automation, machining learning and security, is there to assist our agents in creating exceptional customer experiences.

Purposeful tech and real people—they make a great team. Some of the supervisors and members of the recruitment team are not adept in handling applicants. They tend to impress themselves instead the applicants. That really surprises me. I know a person who worked at IQOR told me that some of the managers and supervisor are egoistically maniac that's why he left the company. Worse management, not a friendly place to work with.

What is the company culture at iQor? Team with the most sales gets a small trophy. What are the perks offered by iQor? Medical and dental benefits provided to agent level and above. What benefits does iQor offer? What is the vacation policy like at iQor? How many vacation days do you get per year?

You are not entitled to take more than 5 consecutive days. Does iQor require background check? Yes back ground checks are done but for most people it was their first job in Canada.

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